EboundHost: Review

This is a web hosting company that has been around for 16 years. Since 2000, they have built quite a reliable reputation serving customers with every hosting needs big and small.  The company is US based, so all of its servers are located within the US itself.  EboundHost specializes in Virtual Private Severs (VPS), shared hosting and dedicated servers for customers with all requirements.  This becomes even truer when it seems that EboundHost, rather than offering the same standard hosting services to everyone, they instead tailor to every customer’s requirements.  If a company has specific requirements, EboundHost will cater to them accordingly, same goes for any individual customers as well.

With a lot of experience and a lot of services, EboundHost is definitely a reliable option. To prove the quality of their services, they even offer a generous 90-day money back guarantee, so there isn’t much to lose when opting for EboundHost’s services.

Uptime
EboundHost proves its reliability again here. They do an exceptional job of keeping their customers’ websites up and running. According to a server’s statistics page (of their own), their servers have had an average downtime of 15 minutes per month since they started out in 2000, which is very impressive to say the least.  This consistency is due to the fact that they have a high-end data center, which guarantees a 99.97% uptime.

Features
EboundHost offers two types of services of the upper tier, a virtual Private Server option or the dedicated server option.  It doesn’t matter which option you opt for, because EboundHost offers a terrific migration service to move your website big or small from your current host. Customers will have peace of mind know that their websites are hosting from a high security data center.  The secured data center uses biometric scanning, single entrance, video surveillance and a lot more.

Support
EboundHost offers some of the best quality email and phone tech support out of many of the VPS hosting companies. They, however, only do their tech support through email and phone, which is hugely different from other major companies. This leads to problems being ticketed, which makes customers frustrated. But when customers do call in for support, the tech support help is very fast, and the problems are fixed quickly. The service does not itself include a big customer knowledgebase.

Pricing
The prices are not as cheap when compared with other VPS hosts. But EboundHost’s quality does match their services, and you won’t feel any of the services are overpriced, you’ll get what you paid for.

Advantages

• The hosting is absolutely reliable, with a guarantee of 99.97% uptime, you can’t go wrong.
• A plethora of different services. With EboundHost, you don’t have to go anywhere else.
• Most important of all, it isn’t complicated; it’s very easy to understand.
• SSH, SSL, cPanel, unlimited MySQL accounts are available but depends on what services you order. 

Disadvantages

• No live chat support.
• Very little options or tutorial knowledgebase to help yourself if a problem arises. But the good thing is that there are almost no problems to worry about.